Humberside Fire and Rescue Service
Fire and Rescue Service Safe and Well
Please use the Local Support and Contact details section below for signposting information to request either a Safe and Well visit for further Fire Safety advice from the Fire and Rescue Service.
Further information on Safe and Well can be found on the links below:
- Humberside Fire and Rescue Service – Safe & Well
- North Yorkshire Fire Rescue Service – Safe & Well
- South Yorkshire Fire and Rescue Service – Safe & Well
- West Yorkshire Fire and Rescue Service – Safe & Well
Establish a Bedtime Routine
- Close all internal doors fully
- Turn off and unplug any unnecessary electrical appliances
- Check your oven and/ or hob is turned off
- Ensure candles and cigarettes are fully extinguished
- Keep your door and window lock keys in an accessible place on the route out of the property
Make an Escape Plan
- Plan an escape route and make sure everyone knows how to escape
- Make sure exits are kept clear
- Ensure you have easy access to a phone in your bedroom at night
- Keep door and window keys where everyone can find them easily
- Review your plan if your ability to escape or your property layout changes
What to do if there is a Fire
- Keep calm and act quickly get everyone out as soon as possible
- Do not tackle the fire yourself
- Before you open a door check if it’s warm, if it is do not open it as fire may be on the other side
- If there is smoke , keep low where the air is clearer
- If your clothes catch fire you should lie down and roll around. If possible, smother the flames with a heavy material such as a coat or a blanket – remember – STOP DROP and ROLL
What to do if you cannot get out
- If safe to do so gather everyone into one room, ideally with a window and a phone
- Put bedding around the bottom of the door to block out smoke
Call 999- an operator will offer survival advice whilst you are on the phone
- If you do not have access to a phone, open the window and shout “HELP FIRE”
GET OUT, STAY OUT and CALL 999
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Safe and Well is a Home Fire Safety visit that’s tailored to an individual’s needs, relating to fire risk and their health and lifestyle choices. These visits are only carried out by trained Fire and Rescue service staff, at a convenient time for the person.
Whilst we’d like to offer visits to all Humberside residents we simply aren’t able to. As such we focus our visits on the most vulnerable people in our community.
During a Safe and Well visit, we will:
- accompany you to assess fire safety in your property
- identify and make you aware of the potential fire risks in your home
- make sure you know what to do to reduce or prevent these risks
- discuss with you, a bed-time routine that will help keep you safe at night
- help you put together an escape plan in case a fire breaks out in the future
- ensure you have a working smoke alarm on the ceiling of every level of your home, and ensure you know how to test and maintain it
Give basic advice on topics such as:
- Falls prevention
- Cold homes
- Smoking cessation
- Social isolation
- Crime prevention
If you have fire safety concerns about anyone you know or work with, you can make a Safe & Well referral to us to see if they are eligible for a safe and well visit.
www.humbersidefire.gov.uk – Safe & Well Visit Online Referral Pathway (Self-Help and Partner Referral).
Tel: 0300 303 8242– Request a Safe & Well Visit (Assisted Support).
If you or the occupier are not eligible for a safe and well visit, you will be sent free tailored advice to keep you and your family safe in your home.