Financial Inclusion
Cost of Living
Money and finances
Overall, nearly two-thirds (63%) of UK adults have been concerned about a friend, family member or colleague’s mental wellbeing, linked to money worries.
Of those who have been worried, the most common signs include changes in mood and temperament trouble sleeping, and being anxious, stressed or lacking in confidence to contact the bank.
You can use the MECC approach to look out for these signs and enable people to access help, guidance and advice on mental health, debt and money management. There is a wide range of guidance available from the Money Advice Service website which will have incorporated into MECC Link.
Money and finances | Live Well in Bath & North East Somerset (bathnes.gov.uk)
Very Brief Intervention
Ask
Do you have any worries relating to money, budgeting, borrowing or debt?
For Budgeting
How confident are you about a budget setting, sticking to it and how to save?
Did you know that Money Advice Service provides a range of management tips, including how to set up a budget, sticking to it and how to save, would you like some further information on this?
For Debt
Did you know that the Money Advice Service offer a range of free advice on anything that you might be struggling to pay for, would you like some information on this?
Did you know that there is lots of free debt advice services available across the UK, would you like further information on these?
For Borrowing
Before borrowing money have you considered if
- You need to spend the money
- You have other ways of financing the purchase, and
- You can afford to pay back the money you’re planning to borrow
If you need to borrow money, have you considered the cost of borrowing and where you would source this from?
The Money advice service has advice on different sources of borrowing as well as advice on good debt and bad debt, would you like some further information on this?
- Empathise that its normal to worry about money issues but reassure that there is lots of free help available - See ACT section for details of other organisations that provide free debt advice
Assist
For Budgeting
Taking the time to manage your money better can really pay off. It can help you stay on top of your bills and save £1,000s each year, would you like some helpful information on managing your money?
https://www.moneyadviceservice.org.uk/en/articles/beginners-guide-to-managing-your-money
For Debt and Borrowing
Would you like some information on that could assist you with paying for household bills?
https://www.moneyadviceservice.org.uk/en/tools/debt-test/self_service/essentials
The Money advice service has a free debt test that might help you work out and determine your level of debt and see how you can get back on track with your finances. Would you like some further information on this?
https://www.moneyadviceservice.org.uk/en/articles/debt-health-check
Would you like some further information on the many different free and recommended debt advice service that are available either nationally or locally? - See Act section
- Re-assure them that the debt adviser will never judge them or make them feel bad about their situation and that they will work with the person to find way find ways to manage their debts even if they think they have no spare money.
- Re-assure them that most people who have get debt advice feel less stressed or anxious and more in control of their life again.
Act
National Support Services
The Money Advice Service
Free and impartial money advice, set up by government
- Advice and guides to help improve your finances
- Tools and calculators to help keep track and plan ahead
- Support over the phone and online
Tel: 08001387777
Web: https://www.moneyadviceservice.org.uk/
Typetalk: 18001 0800 915 4622, Monday to Friday, 8am to 6pm, Saturday, Sunday and Bank Holidays, closed
Citizens Advice Service
The Citizens Advice Service can help you to make the right choices, including help to deal with your debt problems, how to avoid losing your home and how to get your finances back into shape. Citizens Advice also offer advice on Benefits and Tax credits as it's important to make sure that you get all the help that you're entitled to
Tel: 03444 111 444
Web: https://www.citizensadvice.org.uk/debt-and-money/
National Debtline
National Debtline has helped millions of people with their debts. They'll talk you through options and give clear advice on how to take back control.
Tel:
Debt Advice Foundation is a national debt advice and education charity offering free, confidential support and advice to anyone worried about debt.
Tel: 0800 622 61 51
Web: http://www.debtadvicefoundation.org/
Credit Unions
Credit unions offer an alternative to traditional banks and building societies for saving and borrowing.
They're there to provide a financial community. Credit Unions can help those who can't get access to ordinary bank products; a lifeline in less well-off communities for people grappling with their finances.
Web: https://www.findyourcreditunion.co.uk/
For CarersMoney & Benefits - Introduction for Carers | Carers Trust
Carers UK have provided a range of topics illustrating the different forms of financial support you might be entitled to as a carer or you may wish to claim on behalf of someone you care for.
Find out more information here: Financial support | Carers UK
Local Support and Contact Details
Bath and North East Somerset
Apply for Welfare Support
The Welfare Support Scheme provides B&NES residents with short-term, emergency help with living costs. We cannot provide cash or loans, but may offer you vouchers or help you to buy essential items, refer you to charity support, or temporarily contribute towards travel, housing, or living costs.
Eligibility
To qualify, you must be on a low income, and will need to provide evidence that you are experiencing financial hardship. We have very limited funds, and will offer help based on your personal and financial situation.
If you are a migrant to the UKBefore you apply
Before you apply for Welfare Support, please prepare by taking note of the types of help available and how you will need to demonstrate your need for this support.
The Welfare Support Scheme provides B&NES residents with short-term, emergency help with living costs and can advise on other welfare benefits that you might be entitled to.
https://www.mecclink.co.uk/banes-swindon-and-wiltshire/financial-inclusion/
For more support services please click on the link below:
The Wiltshire Bobby Van Trust
The Wiltshire Bobby Van Trust
The Wiltshire Bobby Van Trust provides a home security service and online safety service for over 60s, 18+ with a registered disability and victims of domestic abuse throughout Wiltshire and Swindon. The charity funds the operation of three Bobby vans that provide mobile workshops for Bobby operators to secure homes whilst the team of Stay Safe Online Volunteers offer one to one home visits and community talks on online safety.
The Trust strives to help people in Wiltshire and Swindon by:
- Improving security of domestic premises occupied by the elderly and vulnerable to prevent burglary, hate crime and domestic abuse;
- Reducing incidence of repeat burglary and re-victimisation;
- Promoting awareness of fire safety, detection and prevention;
- Offering reassurance and advice on crime reduction, and sign-posting other agencies that may be of assistance to clients’ particular needs; and,
- Providing practical skills and advice to help prevent online fraud.
Contact BobbyVan@wiltshire.police.uk
01225 256867
Cost of living
Financial Inclusion
Mental Health Support Text Messaging Service
If you live in Wiltshire and need somebody to talk to about your mental health.
Text WILTS to 85258 for free and confidential text message support that won’t appear on your bill.
Trained volunteers are here to listen. We can help with anxiety and stress, depression or sadness, suicidal thoughts, self-harm, panic attacks, loneliness or isolation, abuse and bullying.
Concerned about the rising cost of living?
These organisations and websites may be able to help:
Interactive Community Directory - Wiltshire Council.
Age UK Wiltshire - www.ageuk.org.uk/wiltshire 0808 196 2424
A local charity working in the community to support older people, their families and carers.
Benefits calculators - www.gov.uk/benefits-calculators
Lists the independent benefits calculators available to find out what benefits you could get and how to claim.
Citizens Advice - www.citizensadvice.org.uk 0800 144 8848
Provides advice about budgeting and the extra help you can receive if you’re struggling with the cost of living.
Community fridges - www.hubbub.org.uk/the-community-fridge
A space where everyone can share surplus food. Hubbub coordinates the world’s largest Community Fridge Network.
Food banks - www.trusselltrust.org/get-help/find-a-foodbank
Community organisations aimed at supporting people who cannot afford the essentials in life. The Trussell Trust supports a nationwide network of food banks that provide emergency food and support. Ask library staff for a full list of Wiltshire food banks.
FUEL - www.wiltshire.gov.uk/leisure/fuel-programme
A project that offers children that receive benefits related free school meals the opportunity to take part in fun activities and receive a meal during school holidays.
Help for Households - helpforhouseholds.campaign.gov.uk
Discover what cost of living support you could be eligible for.
Jobcentre Plus - www.gov.uk/contact-jobcentre-plus
If you’re seeking work, you may be able to get six months of broadband through your local Jobcentre Plus.
0800 169 0190
Money Helper - www.moneyhelper.org.uk
A government-approved advice service providing money guidance.
Ofcom – www.ofcom.org.uk/social-tariffs
Lists the cheaper broadband and phone packages (social tariffs) available.
Warm and Safe Wiltshire - www.warmandsafewiltshire.org.uk
Offers Wiltshire residents free and impartial energy saving advice via an advice line - 0800 038 5722. Provides help relating to insulation, heating and draft proofing and advice on available grants and schemes.
Wiltshire Council - www.wiltshire.gov.uk/worried-about-money
Provides information about benefits and the support available.
0300 456 0100
A downloadable leaflet and poster to show what local support is available depending on a person’s financial problem: www.worryingaboutmoney.co.uk/wiltshire
Wiltshire Family & Community Learning - workwiltshire.co.uk
Offers a range of courses, including ones on balancing budgets, saving energy and shopping for less.
01225 770478
Wiltshire Libraries - www.wiltshire.gov.uk/libraries
Libraries provide warm spaces with free access to books, newspapers, Wi-Fi and computers, plus printing for a small charge, and staff that can help to answer any queries you may have.
Wiltshire Money – wiltshiremoney.org.uk/wiltshire-resources
Lists schemes that provide cost of living support (compiled by Wiltshire Citizens Advice).
The Wiltshire Bobby Van Trust
The Wiltshire Bobby Van Trust provides a home security service and online safety service for over 60s, 18+ with a registered disability and victims of domestic abuse throughout Wiltshire and Swindon. The charity funds the operation of three Bobby vans that provide mobile workshops for Bobby operators to secure homes whilst the team of Stay Safe Online Volunteers offer one to one home visits and community talks on online safety.
The Trust strives to help people in Wiltshire and Swindon by:
- Improving security of domestic premises occupied by the elderly and vulnerable to prevent burglary, hate crime and domestic abuse;
- Reducing incidence of repeat burglary and re-victimisation;
- Promoting awareness of fire safety, detection and prevention;
- Offering reassurance and advice on crime reduction, and sign-posting other agencies that may be of assistance to clients’ particular needs; and,
- Providing practical skills and advice to help prevent online fraud.
Contact BobbyVan@wiltshire.police.uk
01225 256867