Domestic Abuse
Domestic abuse refers to abusive behaviours which take place between two people who are personally connected to each other. Domestic abuse can include a wide range of abusive behaviour. It can happen to anyone; partners, ex-partners, family members; regardless of sexuality, gender, religion, orientation, race, background or upbringing. Domestic abuse can occur across generations and it affects all age groups, including elderly people.
Men, women and children can all experience domestic abuse, and perpetrators can be male or female, though women are disproportionately affected by domestic abuse and the majority of perpetrators are men.
DOMESTIC ABUSE IS NEVER THE FAULT OF THE PERSON WHO IS EXPERIENCING IT.
DOMESTIC ABUSE CAN TAKE ON MANY FORMS SUCH AS:
Physical abuse – This includes any kind of threat of violence, it does not just have to be hitting, you may be restrained by your partner or have things thrown at you. They may shove or pinch you and claim it is a ‘joke’.
Economical abuse – This involves a perpetrator using or misusing money which leads to them controlling their partners current and future actions as well as their freedom of choice.
Mental abuse – A way to control another person by using emotions to criticise, embarrass, shame, blame and manipulate another person.
Emotional abuse – This can be subtle and deceptive or explicit and manipulative, either way it chips away at a victims’ self-esteem and they start doubting their perceptions and feelings.
Coercive control – A pattern of intimidation, degradation, isolation and control with the use or threat of physical or sexual violence.
Sexual abuse – Any sexual act that a person did not consent to or is forced into against their will, including unsafe sex and degrading sexual activity.
Female genital mutilation – A collective term for a range of procedures involving partial or total removal of the external female genitalia for non-medical reasons.
Digital/online abuse – Modern technology gives perpetrators increasing ways to stalk, isolate and control their victims through the tools of everyday life.
Honour based abuse – An incident or crime committed to defend or protect the ‘honour’ of the family and community.
Forced marriage – A form of honour-based abuse. It is when one or both people who do not, or cannot consent to the marriage and are forced into it.
LEARN ABOUT BARRIERS TO LEAVING
It takes a great deal of courage to leave someone who controls and intimidates you. Women often attempt to leave several times before making the final break. Women are at the greatest risk of homicide at the point of separation or after leaving a violent partner.
Safety - They may be fearful of what the abuser will do to them and the children if they leave or attempt to leave.
Lack of self-confidence - They may believe it is their fault and that they deserve the abuse. They may fear they would never find anyone else if they left.
Denial - They convince themselves that “it’s not that bad”.
Shame - They are embarrassed about people finding out.
Guilt - The abuser makes the victim believe that they are to blame for the actions of the abuser.
Financial dependence - The victim may not be able to support themselves and their children independently.
Loyalty - The victim may be loyal to the abuser regardless of their actions.
Hope - The victim believes that things will improve with time. They believe they can make the abuser change.
Lack of support - The victim does not know who to turn to.
Pressure - Family and friends pressurise the victim to stay and ‘make it work’.
Religious/community beliefs - The victim is under pressure not to break up the family.
Love - Despite the abuse, they still love the abuser.
Jekyll and Hyde - The abuser switches between charm and rage; the victim thinks, ‘they are not always like this’.
Intimidation - The abuser threatens to take the children or pets away.
Gender roles - The victim might normalise the abuser's behaviour because of their gender – ‘that’s how men / women are’. A woman may believe it’s the woman’s role to put the needs of others first, for example.
Immigration - If the victim has insecure immigration status, they may fear being deported.
Mental Health - Victims defend their partners saying they have mental health issues, quite often PTSD or similar and that this is a key factor for them remaining in the relationship.
For information about mental wellbeing including available services and support, please follow this link to the LEPH Link Mental Wellbeing Page
Very Brief Intervention
Ask
Remember, you may be the first person to whom a person discloses their abuse. This may be their only opportunity to access support. It is critical that you listen to them, believe them, and that you are non-judgemental and respond safely and appropriately. The below information is designed to support you in that engagement process:
- Create a safe space.
- Make sure you speak in private. Make it clear you won’t judge. Only then will they feel safe enough to open up.
- Is there anything you want to talk about? Is everything OK at home?”
- Take them seriously. Listen. Believe them.
- Tell them it’s not their fault.
- Tell them nothing they can do justifies abuse.
- Don’t ask why they haven’t left or judge their choices. Instead, build confidence and focus on strengths.
- They may have been deliberately isolated. Say that there are solutions.
- Encourage them to contact domestic abuse services to obtain support and find out about rights and options.
- For a woman, leaving is the most dangerous time; it is important they seek specialist support if planning to leave.
Spotting the signs and questions
Is your partner jealous and possessive?
Are they charming one minute and abusive the next?
Do they tell you what to wear, where to go, who to see?
Do they constantly put you down?
Do they play mind games and make you doubt your judgement?
Do they control your money, or make sure you are dependent on them for everyday things?
Do they pressure you to have sex when you don’t want to?
Are you starting to walk on eggshells to avoid making them angry?
Do they control your access to medicine, devices or care that you need?
Do they monitor or track your movements or messages?
Do they use anger and intimidation to frighten and control you?
Assist
Police officers have specific duties to support and protect women and children experiencing, or at risk of, domestic abuse. You should ensure you understand your duties, and the policies and procedures your force has in place to recognise abuse and support women and children.
Arrangements for deploying specialist domestic abuse resources vary between forces. Some have dedicated domestic abuse units. Others locate their domestic abuse specialists in their public protection unit. Domestic abuse incidents are not necessarily routed through to specialist officers unless they are classed as being of a higher level of risk. Primary responsibility for investigation may, therefore, remain with the first responder/officer in the case.
Where there are local domestic abuse units, these are listed under local resources alongside other domestic abuse support services.
Act
If you are in danger, please dial 999 immediately or 101 in a non-emergency.
If you're unable to speak when you dial 999, use 'The Silent Solution': Wait for the operator to speak and type 55 on your keypad. This will alert the operator that you need help.
Refuge- National Domestic Abuse Helpline
Providing advice and support for women and children, against domestic violence. If you are seeking immediate support please call, support can be provided in many different languages including BSL. Any messages you send won’t leave any trace on your email and they won’t leave voicemails when calling back for safety reasons.
Telephone: 0808 200 0247 – 24 Hours
Website:https://www.nationaldahelpline.org.uk/
Women's Aid
A national charity working to end domestic abuse against women and children. They provide online help and support to women and children suffering domestic abuse, help to access refuge accommodation, outreach services and Independent Domestic Violence Advocacy (IDVA).
Email: helpline@womensaid.org.uk
Live chat: Live Chat | Women's Aid Live Chat (womensaid.org.uk)
Website: https://www.womensaid.org.uk/
Technology Safety - A Toolkit for Survivors
Resources on this website explore technology in the context of intimate partner violence, sexual assault, and violence against women. To talk to someone who can answer your questions and support you, call the National Domestic Abuse helpline. Information includes:
- Safety tips, information, and privacy strategies for survivors on the use of technology
- Spyware and Stalkerware information
- Smartphones - Increasing privacy & responding to abuse
- Tips on being webwise when sharing personal information online
Website: https://www.techsafety.org/resources-survivors
Men's Advice Line
A confidential helpline, run by Respect, for men experiencing domestic violence from a partner or ex-partner (or from other family members). Their focus is to increase the safety of men experiencing domestic abuse (and the safety of their children).
Telephone: 0808 801 0327
Website: http://www.mensadviceline.org.uk/
Galop-LGBT+ Domestic Abuse Helpline
The Helpline Team has extensive experience in supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse. Professionals can also contact this number for advice.
Telephone: 0800 999 5428
Website: https://galop.org.uk/get-help/helplines/
Rights of Women - helping women through their rights in law
They give free legal advice and information to women in England and Wales on a wide range of issues including domestic violence, child contact, sexual violence and the criminal justice process, immigration and asylum, sexual harassment at work as well as other legal issues arising from relationship breakdown.
Telephone: 020 7490 0152 – Monday 3pm-5pm, Tuesday and Wednesday 6pm-8pm
Website: Sexual harassment at work - Rights of WomenRights of Women
Respect
Respect offer a confidential and anonymous helpline offering advice, information, and support for anyone concerned about their violence and/or abuse towards a partner or ex-partner of either sex.
Telephone: 0808 802 4040
Website: respectphoneline.org.uk
Relate
Relate can help you with pressing concerns that are affecting your relationships. This could be with your partner, a child, a family member, or friend. The service offers relationship counselling for partners and individuals, sex therapy, family counselling and counselling for children and young people.
Contact us: Find your Centre | Relate
Website: Home | Relate
Victim Support
Victim Support provide emotional and practical help to people who have been affected by domestic abuse in Devon and Cornwall. They are independent charity, and you can contact them regardless of whether you’ve contacted the police, and no matter how long ago the crime took place.
Telephone: National 0808 1689 111- 24 Hours
Devon and Cornwall: 0300 3030 554 Mon-Fri 12pm-6pm
Website: https://www.victimsupport.org.uk/
Claire's Law
This scheme enables the police to release information about any previous history of violence or abuse a person might have. Under Clare's Law you can:
- Apply for information about your current or ex-partner because you're worried they may have a history of abuse and are a risk to you
- Request information about the current or ex-partner of a friend or relative because you're worried, they might be at risk.
Please note: The Clare’s Law (DVDS) scheme does not replace: CRB (Criminal Record Bureau) Checks, DBS (Disclosure and Barring Service) checks, subject access requests or FOI requests.
Local Support and Contact Details
First Light
First Light is a charity providing Domestic Abuse and Sexual Violence support for all, regardless of age, gender, or sexual orientation. You don't need to have reported to the police to access their services. Their website also provides useful information, advice and support, if you have experienced rape or sexual assault both recently and in the past.
Telephone: 03458 12 12 12 - Sexual Violence Recovery Service Helpline
For Domestic Abuse call 0300 7774777 open Mon-Fri 9am-9pm and Saturdays 9am-5pm
Email: info@firstlight.org.uk
Website: First Light – First Light
Referral Method: Self-referral
Cornwall Refuge Trust
Cornwall Refuge Trust provides refuge accommodation for women, men and children who have escaped domestic abuse, offering them a safe and supportive environment in which to recover from their experiences.
Telephone: 01872 225629 24-hour helpline & office hours 01872 277814
Opening hours: Monday - Friday, 9am - 5pm
Web Contact: Contact Form
Website: https://www.cornwallrefugetrust.co.uk/
Referral Method: Self-referral or via professional
Norda House (Male Refuge)
Supporting male victims of domestic abuse who have left or are leaving abusive relationships, they provide safe accommodation for men and their children in their male refuge in Cornwall. They also have a separate self-contained unit which maybe suitable for Trans victims who may not feel comfortable in the main refuge, or possibly couples fleeing honour-based violence.
Telephone: 01872 225629 (24/7) and office hours 01872 229826 or 01872 229827
Email: mr@cornwallrefuge.org
Website: https://nordahouse.org
Referral Method: Self-referral or via professional
The Women’s Centre Cornwall
Run by women for women, with the aim of empowering and enabling all women and girls to gain the health, well-being, confidence, and skills they need to achieve their potential. They provide a safe, caring and supportive environment where women can access support and services to achieve this.
Telephone: Main Office 01208 76466 (Mon-Fri 9am-5pm) and Rape and Sexual Abuse & Domestic Abuse Helpline 01208 77099
Opening Hours: Helpline- Monday-Friday 10am-1pm, Monday and Thursday, evenings 6pm-9pm and Saturday mornings 10am-1pm
Email: Support1@womenscentrecornwall.org.uk
Website: www.womenscentrecornwall.org.uk
Referral Method: Self-referral or via professional
West Cornwall Women’s Aid - WCWAid
West Cornwall Women's Aid supports women and children at risk in Cornwall. The services offered aim to give women and children a safe space, where they can relax and rebuild. They provide accommodation, support and information to women who are in abusive relationships.
Telephone: 01736 367539 10am-3pm helpline opening hours
Email: support@wcwaid.co.uk
Website: https://wcwaid.co.uk
Address: West Cornwall Women’s Aid, PO Box 94, Penzance, TR182XP
Referral Method: Self-referral, via family/ friends or via professional
Refuge 4 Pets
Refuge4Pets provides a specialist animal fostering service across Devon and Cornwall to victims/survivors of domestic violence and abuse so that they can leave with their much-loved pets.
Telephone: 0300 4000 121 Mon-Fri 10am-4pm
Email: info@refuge4pets.org.uk
Contact Form: https://refuge4pets.org.uk/professional-referral-form/
Website: Refuge4Pets | Helping people and animals escape domestic abuse
Referral Method: Self-referral or via professional
Make Amends Restorative Justice Service
This service aims to bring those who have been affected by crime into communication with those who are accountable. This is voluntary and is a way to help everyone move forward from what has happened. Restorative Justice between those affected and accountable for harm should always be facilitated by accredited practitioners.
Telephone number: 01803 222033
Email: makeamends@shekinah.co.uk
Website: Shekinah - Make Amends
Referral Method: Self-referral or via professional
FearLess
Formerly Splitz, FearLess supports people dealing with domestic abuse, sexual violence and stalking for over 25 years. They offer 1-to-1 victim support for adults, children and young people with experience of domestic abuse and 1-to-1 support for perpetrators.
Telephone: 0345 155 1074
Email: For clients or those who do not use secure emails: admin.devon@fear-less.org.uk
For professionals using a secure email address: referrals.devon@fear-less.org.uk.cjsm.net
Website: Fear-less - Devon
Address: 1st Floor, Buckland House, Pavilion 3, Park 5 Business Centre, Harrier Way, Exeter, EX2 7HU
Referral Method: Self referral or via professional
NDADA- North Devon Against Domestic Abuse
NDADA’s aim is to keep families safe. They provide temporary refuge to women and children, men and children, and single adults, and offer support and help to anyone who asks for it. If you're experiencing abuse, they're here to help. They cover the wider Devon area and we offer a safe refuge and recovery programmes.
Telephone:
- 01271 370079/80 for recovery services
- 01271 321946 for Refuge
Opening hours: Mon-Fri - 9am-5pm
Email: admin@ndada.co.uk
Website: NDADA - We provide temporary refuge to women
Address: PO Box 141, Barnstaple, Devon, EX32 7YN
Referral Method: Self-referral via online form and phone
SAFE Foundation
A trauma informed service that supports people experiencing domestic abuse. They deliver a range of therapeutic programmes and support adults and children experiencing difficulties in life. Their community-based therapeutic programmes are delivered through a range of interventions from individual and group counselling to organisational guidance, training and workshops.
Telephone: 03030 300 112
Opening Hours: Monday to Friday 9am-5pm (all appointments must be pre-booked with counsellors in advance)
Email: intake@wearesafe.org.uk
Website: SAFE Foundation (wearesafe.org.uk)
Address: 1 Alba Court, Emperor Way, Exeter, EX1 3QS
Referral Method: Self-referral or via professional
Refuge 4 Pets
Refuge4Pets provides a specialist animal fostering service across Devon and Cornwall to victims/survivors of domestic violence and abuse so that they can leave with their much-loved pets.
Telephone: 0300 4000 121 Mon-Fri 10am-4pm
Email: info@refuge4pets.org.uk
Contact Form: https://refuge4pets.org.uk/professional-referral-form/
Website: Refuge4Pets | Helping people and animals escape domestic abuse
Referral Method: Self-referral or via professional
Make Amends Restorative Justice Service
This service aims to bring those who have been affected by crime into communication with those who are accountable. This is voluntary and is a way to help everyone move forward from what has happened. Restorative Justice between those affected and accountable for harm should always be facilitated by accredited practitioners.
Telephone number: 01803 222033
Email: makeamends@shekinah.co.uk
Website: Shekinah - Make Amends
Referral Method: Self-referral or via professional
Plymouth Domestic Abuse Services (PDAS)
At PDAS, they provide practical, non-judgemental support, advice and protection for all victims of domestic abuse, stalking or harassment.
Telephone: 0800 458 2558
Refuge Telephone: 01752 562 286 (9am to 5pm)
Opening Hours: Mon–Fri 8am-5pm and Weds 8am- 8pm
Drop in: Available Mon-Fri 9am-5pm but please call first to ensure someone is there to see you
Email: pdas@sanctuary-housing.co.uk
Address: Palace Street, Plymouth, PL1
Referral Method: Self-referral or via professional
Ahimsa
Ahimsa provides a specialist programme for perpetrators of domestic violence and abuse, including stalking or harassment. The service is available to any adult who is wanting to change their abusive behaviour and is interested and able to engage in the programme. They also support the partners and ex-partners of those who are on the programme, providing them with emotional support, information and safety advice.
Telephone: 01752 213535 or 07851 192 660
Opening hours: 9am–5pm Monday, Tuesday, Wednesday & 9am- 2pm Thursday and Friday
Email: enquiries@ahimsa.org.uk
Website: Ahimsa. Supporting non-violent and loving relationships – Plymouth
Address: 16 Creykes Court, 5 Craigie Drive, The Millfields, Plymouth, PL1 3JB
Referral Method: Self-referral or via professional
Refuge 4 Pets
Refuge4Pets provides a specialist animal fostering service across Devon and Cornwall to victims/survivors of domestic violence and abuse so that they can leave with their much-loved pets.
Telephone: 0300 4000 121 Mon-Fri 10am-4pm
Email: info@refuge4pets.org.uk
Contact Form: https://refuge4pets.org.uk/professional-referral-form/
Website: Refuge4Pets | Helping people and animals escape domestic abuse
Referral Method: Self-referral or via professional
Make Amends Restorative Justice Service
This service aims to bring those who have been affected by crime into communication with those who are accountable. This is voluntary and is a way to help everyone move forward from what has happened. Restorative Justice between those affected and accountable for harm should always be facilitated by accredited practitioners.
Telephone number: 01803 222033
Email: makeamends@shekinah.co.uk
Website: Shekinah - Make Amends
Referral Method: Self-referral or via professional
Torbay Domestic Abuse Service (TDAS) *Torbay only*
Providing confidential, non-judgemental support, advice and protection, for all victims of domestic abuse. TDAS helps people to make informed choices about their safety, health, housing and other identified needs. They provide support whether people wish to leave relationships, stay or have left. They can provide one-to-one and group support sessions, and safe refuge houses. You have the right to feel safe.
Telephone: 0800 916 1474, Mon-Fri 8am-5pm
Email: TDAS.service@sanctuary.co.uk
Website: www.sanctuary-supported-living.co.uk/tdas
Address: Woodview House, Torbay Business Park, Woodview Road, Paignton, TQ4 7HP
Referral Method: Self-referral or via professional
FearLess *Excluding Torbay*
Formerly Splitz, FearLess supports people dealing with domestic abuse, sexual violence and stalking for over 25 years. They offer 1-to-1 victim support for adults, children and young people with experience of domestic abuse and 1-to-1 support for perpetrators.
Telephone: 0345 155 1074
Email: For clients or those who do not use secure emails: admin.devon@fear-less.org.uk
For professionals using a secure email address: referrals.devon@fear-less.org.uk.cjsm.net
Website: Fear-less - Devon
Address: 1st Floor, Buckland House, Pavilion 3, Park 5 Business Centre, Harrier Way, Exeter, EX2 7HU
Referral Method: Self referral or via professional
SAFE Foundation
A trauma informed service that supports people experiencing domestic abuse. They deliver a range of therapeutic programmes and support adults and children experiencing difficulties in life. Their community-based therapeutic programmes are delivered through a range of interventions from individual and group counselling to organisational guidance, training and workshops.
Telephone: 03030 300 112
Opening Hours: Monday to Friday 9am-5pm (all appointments must be pre-booked with counsellors in advance)
Email: intake@wearesafe.org.uk
Website: SAFE Foundation (wearesafe.org.uk)
Address: 1 Alba Court, Emperor Way, Exeter, EX1 3QS
Referral Method: Self-referral or via professional
Ladies Lounge
This service supports vulnerable women in the Torbay area, who have been affected by the trauma of domestic abuse and are in need of emotional support, advice and information. To register your interest, please contact this service first to join one of their groups.
Telephone: 078951 55965
Opening Hours: Currently meet twice a week Monday 10:30am until 1pm and Wednesday 2pm until 4pm
Email: ladies.lounge58@gmail.com
Website: Ladies Lounge – Supporting vulnerable women in Torbay (ladies-lounge.co.uk)
Address: The Youth Basement, Upton Vale Baptist Church, TQ1 3HY
Referral Method: Self-referral
Refuge 4 Pets
Refuge4Pets provides a specialist animal fostering service across Devon and Cornwall to victims/survivors of domestic violence and abuse so that they can leave with their much-loved pets.
Telephone: 0300 4000 121 Mon-Fri 10am-4pm
Email: info@refuge4pets.org.uk
Contact Form: https://refuge4pets.org.uk/professional-referral-form/
Website: Refuge4Pets | Helping people and animals escape domestic abuse
Referral Method: Self-referral or via professional
Make Amends Restorative Justice Service
This service aims to bring those who have been affected by crime into communication with those who are accountable. This is voluntary and is a way to help everyone move forward from what has happened. Restorative Justice between those affected and accountable for harm should always be facilitated by accredited practitioners.
Telephone number: 01803 222033
Email: makeamends@shekinah.co.uk
Website: Shekinah - Make Amends
Referral Method: Self-referral or via professional