Social Isolation and Loneliness
Loneliness is also a common emotion and it is likely that, at some point in our lives and whatever our age, we will experience it. Various studies estimating the levels of loneliness in Great Britain show that 5 – 16% of people aged 65 or over report feeling lonely all or most of the time and up to a further 30% say they feel lonely “sometimes”. Loneliness and social isolation are harmful to our health: research shows that lacking social connections is as damaging to our health as smoking 15 cigarettes a day (Holt-Lunstad, 2015).
Certain risk factors increase the likelihood of someone experiencing loneliness. These include living in rural environments with poor transport connections, having a lack of family nearby, having a caring responsibility, living on a low income, bereavement, poor mobility, losing hearing and/or sight, and having certain long-term conditions (such as dementia), as well as a range of other possible characteristics, situations, or experiences. Sometimes, a person experiences multiple risk factors simultaneously.
Source – Campaign to End Loneliness
Very Brief Intervention
Ask
How often would you say you take part in hobbies or social activities?
Do you have any particular hobbies or outside interests that you enjoy doing?
Are you happy with the way you spend your time?
Do you have a network of friendships and relationships?
- Is this via telephone contact, social media or in person etc
Do you have a close friend or family member that you could turn to for support if you needed it?
Would you feel comfortable asking for help at any time from friends of family?
Would you rather spend your time?
- On your own?
- With family?
- With friends?
Would you say that your relationships are as you would want them to be?
- Facilitate a conversation about loneliness, using the skills and qualities of empathy, openness, warmth and respect, and help people to understand their own circumstances and plan their own solutions.
- Allow the person to tell their story, to review their loneliness and what is happening now.
Assist
What would you like to be doing differently, and how would that make your feel?
Is there anything you would like to change about the way you spend your time?
Can I give you some information to help support the opportunities we discussed?
Would these things make a difference to you?
- The goals should be the individual’s
- Help the person identify the incentives in tackling their loneliness: what benefits will accrue for the person? Are there factors that make change necessary?
Act
Self Care
Although most people need some kind of social contact to maintain good mental health, everyone has different social needs. A person may be someone who is content with a few close friends, or they may need a large group of varied acquaintances to feel satisfied.
The simplest way to ease feelings of loneliness can be to try to meet more, or different, people.
- Can they think of anything they are interested in, a class or a group they have heard of, that could help connect them with new people? The Red Cross can help you connect with your local community and meet new friends. They also have a free confidential support line you can contact for advice on loneliness support- 0808 196 3651
- Volunteering is a good way of meeting people. Helping others can also really help improve mental health.
- Join an online community.
It doesn’t really matter who you talk to first. Some ideas would include: a friend, family member, anonymous listening service like Samaritans, student union welfare rep, personal tutor, students support services staff member, counsellor, or doctor. Decide who is the best person for you to talk to first. Be realistic about what each person can offer. If it doesn’t work out, try someone else. Talk to more than one person.
See useful contacts on the Mind website for some suggestions on finding a community group, an organisation to help find a volunteering opportunities or to find other groups.
The Coronavirus (Covid-19) and Loneliness, What can you do to support people in your local community?
It is particularly important for people who
- are 70 or over
- have a long-term condition
- are pregnant
- have a weakened immune system
People in these groups have been asked to apply social distancing, you can support people who are doing this by asking if you could:
Pick up shopping, drop off a letter to post, collect a prescription, give a them a friendly call, or even add them to a local community What's app group.
Website: Help your neighbours - #viralkindness contact card
Covid Aid
Covid Aid works with a diverse range of organisations that provide advice and assistance to those affected by Covid-19. You can search for available support on their website or contact them directly if you need more help.
Loneliness in Older People
The Silver Line
A free confidential helpline providing information, friendship and advice to older people. The Silver Line can also put people in contact with community activities in your local area.
Telephone: 0800 470 8090 - Open 24 hours a day, every day of the year.
Website: https://www.thesilverline.org.uk/
Age UK
The Age UK Advice Line is a free, confidential, national phone service for older people, their families, friends, carers and professionals, which is open 365 days a year (8am-7pm). You can contact them, if you're feeling lonely or need some practical help and support. This organisation also offers a befriending service to support loneliness in later life, this is where a volunteer visits an older person once a week in their own home. There is also telephone befriending, where a volunteer befriender will phone an older person.
Telephone: 0800 678 1602 (8am-7pm, 365 days a year)
Website: https://www.ageuk.org.uk/services/befriending-services/
NHS Choices
NHS Choices has a range of advice on Loneliness including volunteering, continuing education and how to engage with social media and computers.
Website: Loneliness in older people - NHS (www.nhs.uk)
Andy's Man Club
Andy's man Club are a men’s suicide prevention charity, offering free-to-attend peer-to-peer support groups across the United Kingdom and online. Their goal is to end the stigma surrounding men’s mental health and help men through the power of conversation.
Meeting every Monday from 7pm (excluding Bank Holidays)
No referral or sign up required. Find your nearest group | Andy's Man Club (andysmanclub.co.uk)
Their clubs are open to any man aged 18 or over.
Website: http://andysmanclub.co.uk
Loneliness in Younger People
It is recognised that Loneliness is not something that is exclusive to older adult, indeed many younger adults in particular can experience loneliness and a recent report from the office for national statistics highlighted Britain as the loneliest capital of Europe.
Samaritans
Providing mental wellbeing support nationally, including crisis support and confidential suicide prevention advice. Any time, from any phone, for FREE.
Telephone: 116 123, open 24 hours a day, 7 days a week.
Website: Contact Us | Samaritans
Get Connected
A free confidential helpline for young people under 25, where people can seek help with emotional and mental health issues often linked to loneliness. The service is available 365 days a year and young people can get in touch by phone, webchat, email, text message or use the online help directory, WebHelp 24/7.
Telephone: 0808 808 4994
Website: https://rethinkyourmind.co.uk/get-connected/
The Mix
The Mix provides a free, confidential helpline that gives young people in difficult situations the support and information they need to decide what they want to happen next. It could be anything from mental health, to money, from homelessness to finding a job, from break-ups to drugs. The mix can help with the feeling of loneliness, it is pretty commonplace and there are tonnes of young people feeling this way, even with social media.
The Mix is for young people who know they need help but don't know where to find it. You can contact them on social, by phone or by webchat.
Telephone: 0808 808 4994 (4pm-11pm Mon-Sat)
Website: https://www.themix.org.uk/
Local Support and Contact Details
Age UK Cornwall
Age UK's current aim is to tackle loneliness through numerous Age UK Cornwall | Activities and events to help people feel more included in the community. They provide several services, activities and events, please visit their website.
Phone Friend Service can match an individual with a friendly volunteer. Calls enable clients the comfort of a regular check in, companionship and the opportunity to access additional services as and when required.
Telephone: 01872 266383
Opening Hours: 8:30am-4pm Mon-Fri
Email: email@ageukcornwall.org.uk
Website: Welcome to Age UK Cornwall
Referral Method: Self-referral
The Cornwall Link
The Cornwall link is designed to connect people to their local community, offering clear advice and information to reduce loneliness and it's health impacts. It has information about a wide range of activities and volunteering groups.
Website: Cornwall Link - Cornwall Link - Connecting you to your community (cornwall-link.co.uk)
Social Prescribing Cornwall
Social Prescribing Cornwall connects people with non-clinical resources of support within the local community. The link workers will connect you with activities and advice which can help alleviate the feeling of loneliness and isolation. Please look on their website for more information and ask your GP Surgery for a referral.
Website: Home - Social Prescribing Cornwall
Referral Method: Via GP
Pentreath
Pentreath is a Cornish Charity providing support and guidance to people experiencing and recovering from Mental ill Health via outreach work within the community. They want to develop opportunities for people to meet their potential for happy and productive lives. Offering outreach, one to one coaching and support to help individuals achieve their goals.
Telephone: 01726 862727
Opening Hours: Weekdays 8:30am- 5pm
Email: pentreath@pentreath.co.uk
Website: www.pentreath.co.uk
Referral Method: Self-referral or via professional
Age UK Exeter
Age UK's current aim is to tackle loneliness through numerous Age UK Exeter | Activities and events to help people feel more included in the community. They provide several services, activities and events, please visit their website.
They also have a 'Volunteer Visiting', service, where volunteers from all walks of life can make regular home visits to those living alone and experiencing isolation.
Telephone: 01392 455614- (Information and Advice Line)
Opening Hours: Monday to Thursday - 10:30am to 3:00pm (Info and Advice Line)
Email: iandaExeter@ageukexeter.org.uk
Website: Welcome to Age UK Exeter
Referral Method: Self-referral
Local Directories
Pinpoint Devon is a directory with thousands of services and community groups across Devon, including volunteering, befriending and other services to help you feel less isolated.
Website: Pinpoint thousands of services and community groups across Devon (pinpointdevon.co.uk)
Devon Connect is an online community hub which connect people to their communities by social networking, you can find information and access local activities in your area.
Age UK Plymouth
Age UK's Plymouth current aim is to tackle loneliness in Plymouth through numerous activities and one off events to help people feel more included in the community. They provide several services, activities and events, please visit their website.
Their Befriending Service can match an individual with a friendly volunteer. Calls enable clients the comfort of a regular check in, companionship and the opportunity to access additional services as and when required.
Telephone: 01752 256020
Opening Hours: 9am-4pm Mon-Fri
Email: community@ageukplymouth.org.uk
Website: Welcome to Age UK Plymouth
Referral Method: Self-referral
Elder Tree Befriending
Preventing older people losing their independence through social engagement and friendship. Elder Tree Befriending offers various activities designed to be uplifting and invigorate body, mind and soul and are the ideal vehicle for peer support and new and lasting friendships. They also have a service which provides social engagement activities and support specifically for men.
Telephone: 01752 227447 opening Monday-Friday 9am-5pm
Website: Elder Tree Support and Befriending Service
Address: The Elder Tree, 3 Tresillian Street, Cattedown, Plymouth, PL4 0QP
Referral Method: Self-referral, organisational referral or by family and friends
Wolseley Trust- Plymouth Healthy Futures - Social Prescribing Service
The Wolseley Trust offers social prescribing services that work with patients who would like support to access activities and services in the community to improve their health and wellbeing.
- If a person would like some support to improve their wellbeing, a referral can be made to Healthy Futures by their surgery or they can self-refer by contacting themselves.
- The person referred will be contacted by a Link Worker. They will listen them, help to identify what matters to them and what their goals are to improve their wellbeing.
- The Link Worker will work alongside them over a number of appointments to provide ongoing support and encouragement to reach goals and improve wellbeing.
- The Link Worker will support them to access local organisations and activities.
Tel: 01752 203673
Email: healthyfutures@wolseley-trust.org
Website: Home - Wolseley Trust Website (wolseley-trust.org
Address: Wolseley Trust Business Park, Unit 3 Wolseley Close, Plymouth, PL2 3BY
Referral method: Self-referral or via GP
Children's Youth Clubs
Community Connections Youth Team work with young people in Plymouth who are aged between 11 and 19 (up to 25 years old where there is a specific additional need or disability).
Youth Centres | PLYMOUTH.GOV.UK
Youth clubs and youth centres directory - Plymouth Online Directory
Local Directory
Plymouth Online Directory (POD) provides an online directory of local services and organisations in Plymouth. These services and agencies can help you to feel less isolated.
Website: Social isolation and loneliness directory - Plymouth Online Directory
Age UK Devon
Age UK's current aim is to tackle loneliness through numerous Age UK Devon | Activities and events to help people feel more included in the community. They provide several services, activities and events, please visit their website.
Phone Friend Service can match an individual with a friendly volunteer. Calls enable clients the comfort of a regular check in, companionship and the opportunity to access additional services as and when required.
Telephone: 0333 2412340
Opening Hours: Monday to Thursday, 9am to 4pm and 9am - 3pm on Friday
Email: infoandadvice@ageukdevon.org.uk
Website: Welcome to Age UK Devon
Referral Method: Self-referral
Local Directories
Pinpoint Devon is a directory with thousands of services and community groups across Devon, including volunteering, be-friending and other services to help you feel less isolated.
Website: Pinpoint thousands of services and community groups across Devon (pinpointdevon.co.uk)
Devon Connect is an online community hub which connect people to their communities by social networking, you can find information and access local activities in your area.