Simple Signposting to Better Health and Wellbeing
Bath
Self-care and National Support Services
Self Care
- Compare different electricity/gas deals by using a OFGEM 'Confidence Code Accreditation' price comparison service
- The Citizen Advice Guide has a useful guide on 'How to Compare Energy Tariffs'
- You can get help and advice on how you could benefit from heating and insulation measures from the Energy Advice Service on 0300 1231234 Â
- Your energy supplier may provide a service called the 'Warm Home Discount scheme' which pays £140 either to your electricity account or vouchers to top up your electricity meter.  You will need to contact your electricity supplier to see if you meet their eligibility criteria
- People aged 60 or over, disabled people or those who suffer from a chronic illness, are entitled to a range of services, by signing up for free to their energy suppliers Priority Service Register. Â The Priority Service Register has also been recently extended to include:
- Customers with certain mental health conditions which impact on them understanding their bill
- Customers who cannot top up their pre-payment meter due to injury
- Temporary circumstances where a customer needs extra support for a limited amount of time
- Details of how to join can be found on the reverse of your energy bill
- If you don't know who your current gas and electricity supplier is, this can be checked by contacting:
- For Gas - Meter Point Reference Line - 0870 6081524
- For Electricity - Northern Powergrid - 0845 0707172
- Better Homes Yorkshire on 0808 1592909 has been created to help residents across Yorkshire pay less for energy and live in healthier, warmer homes. Residents in participating Local Authority area will be able to take advantage of the latest Government funded options to make efficiency improvement works to their homes, this is open to homeowners, private tenants and landlords in the following councils: Leeds, Bradford, Kirklees, Calderdale, Barnsley, Wakefield, York, Craven, Harrogate and Selby
- If you are experiencing difficulties paying your gas/or electricity bill or have an energy debt then you should contact your supplier in the first instance. Â Other impartial advice is available from the National debtline 0808 808 4000 or from the StepChange debt Charity 0800 138 1111.
- Customers with certain mental health conditions which impact on them understanding their bill
- Customers who cannot top up their pre-payment meter due to injury
- Temporary circumstances where a customer needs extra support for a limited amount of time
- Details of how to join can be found on the reverse of your energy bill
- For Gas - Meter Point Reference Line - 0870 6081524
- For Electricity - Northern Powergrid - 0845 0707172
Preparing for Colder Weather
- From keeping your house warm to protecting yourself from common ailments, find out how to stay healthy this winter on NHS Choices.
Local Support Services
Bath and Northeast Council
Energy at home
We provide information on how to carry out and finance home energy retrofits on our Energy at Home website.
You can also email energyathome@bathnes.gov.uk or call 0800 038 56 80.
You can also read the latest information on affordable warmth grants for B&NES residents, and we usually have one or more schemes running to assist households achieve low-carbon affordable warmth.
The Affordable Warmth help schemes and grants currently available include:
- B&NES Green Affordable Warmth Grant
- West of England Affordable Warmth Grant from the South West Energy Hub
- B&NES Low cost energy loan from Lendology
We also provide ECO flex declarations for eligible residents to enable suitable contractors working in the area to reduce the cost of measures installed. Read more about Flexible Eligibility in our ECO Flex statement.
Lots of resources on finances and money
Money and finances | Live Well in Bath & North East Somerset (bathnes.gov.uk)