Simple Signposting to Better Health and Wellbeing
Derby City
Self-care and National Support Services
National Support Services
The Money Helper Service (Government backed service)
Free and impartial money advice, set up by government
- Advice and guides to help improve your finances
- Tools and calculators to help keep track and plan ahead
- Support over the phone and online
Tel: 0800 1387777
*Calls are free. We’re committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services.
Web: https://www.moneyhelper.org.uk/en
Webchat: Got a question? We will point you in the right direction. You can start a Webchat online to talk to us live.
Webchat opening hours
- Monday to Friday, 8am to 6pm
- Saturday, 8am to 3pm
- Sunday and Bank Holidays, closed.
WhatsApp: Need help sorting out your debts, have credit questions or want pensions guidance? You can talk to us live on WhatsApp.
- Add +44 77 0134 2744 to your WhatsApp and send us a message.
- For everything else please contact us via Webchat or phone.
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Citizens Advice Service
The Citizens Advice Service can help you to make the right choices, including help to deal with your debt problems, how to avoid losing your home and how to get your finances back into shape. Citizens Advice also offer advice on Benefits and Tax credits as it's important to make sure that you get all the help that you're entitled to
Tel: 03444 111 444
Web: https://www.citizensadvice.org.uk/debt-and-money/
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National Debtline
National Debtline has helped millions of people with their debts. They'll talk you through options and give clear advice on how to take back control.
Tel:
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Debt Advice Foundation is a national debt advice and education charity offering free, confidential support and advice to anyone worried about debt.
Tel: 0800 622 61 51
Web:Â http://www.debtadvicefoundation.org/
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Credit Unions
Credit unions offer an alternative to traditional banks and building societies for saving and borrowing.Â
They're there to provide a financial community. Credit Unions can help those who can't get access to ordinary bank products; a lifeline in less well-off communities for people grappling with their finances.
Web: https://www.findyourcreditunion.co.uk/
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Rising cost of Energy
If you are struggling to pay for energy or think you may get into difficulty, contact your supplier.
The energy regulator rules mean suppliers must offer payment plans you can afford and you can ask for ‘emergency credit’ if you use a prepay meter and can’t top up.
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Save money off your Gas Bill
Turning down a single setting will make your boiler work more efficiently, saving around £112 a year for the average household. It only takes a few minutes to lower your flow temperature, and it can be changed back instantly. There’s nothing to lose by trying it. Advice from Nesta, the UK's innovation agency for social good.
Web: Walkthrough - Money Saving Boiler Challenge
Local Support Services
We've put together lots of useful information and advice on the Community Action Derby website to help with rising costs including:
- housing and rental support
- food, clothing, toiletries and furniture needs
- help paying your bills
- debt support
- how to increase your income
- health and wellbeing.
If you can't find what you are looking for on the Community Action Derby website, telephone 01332 346266 between 9.30am and 4.30pm, Monday to Friday or email support@communityactionderby.org.uk.Â
There's also textphone for those who are hard of hearing: 07490 341 584