Suicide Prevention
You don’t have to be a mental health professional to help someone who is feeling suicidal; you just need to be able to listen. Asking directly about suicide is the right thing to do if you are worried about someone.
Many people fear talking directly about suicide in case they “give the person the idea”, but there is no evidence that talking about suicide can be harmful – quite the opposite in fact. For many people it can be huge relief to be asked the question in a direct way.
It is a myth that people who talk about suicide are unlikely to go through with the act. Anyone who talks or writes about taking their own life should be taken seriously. Never assume that a person who has spoken about suicidal thoughts before and not acted on those thoughts won’t do so this time.
Suicide can be a stigmatised subject, language is important i.e. ensuring we don't say things like 'commit' suicide.
Health and social care services are responsible for the delivering preventative care for people who are self-harming and suicidal. However, a primary function of the police service is to protect life and the police will often have a role to play in responding to people in crisis and referring vulnerable people to support services. Consequently, they occupy an important role in community-based suicide prevention: by ensuring that persons receive appropriate mental health treatment, by removing access to lethal means from people at high risk of suicide, and by recognizing the suicide potential in situations involving domestic disputes or where potentially deadly force is exercised.
The police also have a responsibility to support local authorities’ multi-agency work to manage risk of suicide, dealing with threats, attempts and completed acts of suicide. Police forces may be able to support partners in their efforts to prevent suicide by standardising the approach to the recording, managing and sharing of data on suicide.
Very Brief Intervention
Ask
Be alert and aware
Not everyone who thinks about suicide will tell someone and there are some people who give no indication at all of their intention. However, there are warning signs that we can all look out for. These include, if a person is:
- Talking or writing about death, dying or suicide.
- Actively looking for ways to kill themselves.
- Talking about feeling hopeless or of having no reason to live.
- Talking about being a burden to others.
- Talking about feeling trapped or in unbearable pain.
- Increasing the use of alcohol or drugs.
- Suddenly very much ‘recovered’ after a period of depression.
- Visiting or calling people unexpectedly to say goodbye either directly or indirectly.
- Making arrangements; setting their affairs in order.
- Giving things away, such as prized possession
The best way to help is to ask questions. That way you leave the other person in control. By asking questions, the person you are talking with finds his or her own answers.
Ask how this person is feeling?
- Often people want to talk, but wait until someone asks how they are. Try asking open questions, like 'What happened about...', 'Tell me about...', 'How do you feel about...'
- Repeat back what they say to show you understand, and ask more questions.
- Focus on feelings instead of trying to solve the problem - it can be of more help and shows you care.
- Respect what they tell you. Sometimes it's easy to want to try and fix a person's problems, or give them advice. Let them make their own decisions.
- Be aware of verbal or physical cues of anger and/or emotional distress
Ask open questions like - When did you realise?
Where did that happen?
How did that feel?
If someone has been feeling low for some time it is probably a good idea that they get some support, whether it is through talking to someone like a counsellor or getting some practical help.
Useful questions you might ask them include:
Have you talked to anyone else about this?
Is there anything you did that helped you when you had felt this way before?
focus on coping mechanisms and protective factors
Would you like to get some help?
Or, for someone who is reluctant to get help:
Do you have someone you trust you can go to?
Do you have a Suicide Safety Plan?
if someone is serious about taking their life, it may help them to talk this through, it wont put the idea in their head and this does fit in with Safetalk/ASIST approaches.
Assist
What you can do to help depends on the situational setting and needs of the individual. Are they at high risk of suicide and requiring immediate medical attention or is referral to support services required?
The police have various legal obligations to safeguard and protect people in crisis from harm (not criminalising them):
In some circumstances officers have the power to detain people under Section 136 of the Mental Health Act. This is a preserved power for constables which states:
“If a person appears to a constable to be suffering from mental disorder and to be in immediate need of care or control, the constable may, if he thinks it necessary to do so in the interests of that person or for the protection of other persons — (a) remove the person to a place of safety within the meaning of section 135, or (b) if the person is already at a place of safety within the meaning of that section, keep the person at that place or remove the person to another place of safety.”
Prior to using 136 officers should, unless circumstances dedicate otherwise, consult mental health services as to its use. The detained person will then hopefully via ambulance be conveyed to a place of safety, typically a mental health setting (136 unit) for assessment. Persons of concern may also be taken voluntarily to a decisions unit with use of S136 in particular circumstances but again this be based on the advice of MH colleagues.
Legislation prevents officers from using custody in albeit extreme circumstances, as it is not deemed a suitable environment for those in mental health crisis. If custody is used, escalation processes will be instigated to get that person out of custody as soon as possible following assessment.
Private settings may pose a challenge if somebody is threatening self harm, as police have very limited powers and cant use Section 136, advice should therefore be sought from mental health services. Section 135 of the Mental Health Act allows the police to enter a home and take a person to (or keep them at) a place of safety so that a mental health assessment can be done. Police must have a warrant from the magistrate's court allowing them to enter a home and an application for a warrant must be made by an approved mental health professional and can be given where there is reasonable cause to believe that they:
- have a mental disorder, and
- are being ill-treated or neglected, or
- are unable to look after themselves.
A person may not be suicidal but you may still be concerned
In this situation you may want to refer or signpost individuals to local services available under this topic, the Mental Wellbeing Topic and Social Isolation and Loneliness Topic as appropriate to encourage them to engage with support services that might help.
You may also recommend they contact their GP, who may be familiar with their medical history and will be able to direct them appropriately which may include a referral to the Primary Care IAPT (Improving Access to Psychological Therapies). IAPT team are skilled in helping people 18 years old and older overcome emotional and mental difficulties like:
- Depression
- Stress
- Anxiety
- Sleep problems
- Confidence and self-esteem problems
All the local IAPT services are listed under the 'Mental Wellbing' section of LEPH Link and can be found within the 'local support and contact details' section.
Act
If there is no immediate risk to the individual you may encourage them to contact:
Samaritans - (All age groups)
Offering listening and support to people and communities in times of need and crisis and confidential suicide prevention advice.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 116 123, open 24 hours a day, 7 days a week.
Papyrus - Suicide Prevention Charity (Young People)
Confidential support and advice service for under 35s who are experiencing thoughts of suicide or who are concerned about a young person thinking about suicide.
No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0800 068 41 41 Opening hours
Mon-Fri: 10am-10pm, weekends: 2pm-10pm & bank holidays: 2pm-5pm
Text: 07786209697
Website: www.papyrus-uk.org
Email: pat@papyrus-uk.org
SANEline
SANEline is an out-of-hours telephone helpline offering practical information, crisis care and emotional support to anybody affected by mental health problems. They also provide a free text-based support service called Textcare.
Tel: 0300 304 7000 - 4.30pm-10.30pm each evening, every day of the year.
Textcare: sane.org.uk/what_we_do/support/textcare
Website: www.sane.org.uk
Rethink
Rethink is the largest severe mental illness charity in the UK and their information and advice service offers practical help on a wide range of mental health issues.
Tel: 0808 801 0525 - 9.30am – 4pm from Monday to Friday.
Website: https://www.rethink.org/
SHOUT
A free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. A text will prompt a conversation with trained volunteers. For individuals who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support.
Text 85258 - Available 24 hours a day
MIND
'The charity for better mental health' has an extensive range of self help resources available.
Tel: 0300 123 3393 9.00-5.00pm for information.
Website: https://www.mind.org.uk/
Andy's Man Club
Provides a weekly talking group, a place for men to talk about issues/problems they have faced or are currently facing. They have clubs in locations all over Yorkshire and the Humber and there is a national online group for those outside of the catchment areas.
For information about how to connect with clubs please email info@andysmanclub.co.uk and the team will be able to assist.
Website: https://andysmanclub.co.uk/
Mindwell
Mindwell is a mental health website providing useful information about how to take care of your mental wellbeing and providing a range of self-help techniques. Although some resources are Leeds focussed much of the content has universal application.
Website: https://www.mindwell-leeds.org.uk/
Local Support and Contact Details
South West Yorkshire Partnership NHS Foundation Trust - Barnsley Crisis support (Self Referral or GP)
There is now a 24 hour mental health helpline for anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:
- At risk of developing mental health problems
- Diagnosed with common mental health problems
- Accessing mental health support
- Experiencing mental health distress
- Seeking information, advice and support
You can now access this service on 0800 183 0558 24 hrs a day , 7days a week
If the individual is not signed up to mental health services currently but needs support they can seek assistance using the numbers below.
In Barnsley 24/7 open access to our mental health services:
Adults (aged 18+) – 01226 645000
Children and young people (CAMHS) – 01226 644829
People with a learning disability- 01226 645237
Website - https://www.southwestyorkshire.nhs.uk/service-users-and-carers/in-crisis/
Samaritans Barnsley Branch
Tel: 116123 (free from any phone) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/samaritans-barnsley
Address: 77 Pitt Street West, Barnsley, South Yorkshire, S70 1BN
**The Barnsley branch is not accepting any face to face appointments at the moment due to the Coronavirus pandemic**
Amparo, South Yorkshire
Amparo is a service that provides support for anyone affected by suicide in South Yorkshire. DUE TO SOCIAL DISTANCING REQUIREMENTS, AMPARO IS CURRENTLY BEING OFFERED VIA TELEPHONE OR VIDEO LINK. Services include:
- One to One individual support
- Help with any media enquiries
- Practical support dealing with Police and Coroners
- Help overcoming the isolation experienced
- Contacting and signposting to local services
Tel: 0330 088 9255
Email: amparo.service@listening-ear.co.uk
Twitter: @AMPARO_LEM
Website: https://amparo.org.uk/our-locations/south-yorkshire/
First Response service (24/7) for urgent help for people who live in Bradford, Airedale, Wharfedale or Craven
Run by Bradford District Care NHS Foundation Trust, the First Response crisis service offers support 24 hours a day, seven days a week to people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis.
Tel: 0800 952 1181
Web: https://www.bdct.nhs.uk/services/first-response/
Bradford Samaritans Branch
Tel: 116 123 (this number is free to call) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/bradford/
Address: Hope Park Workspaces, Trevor Foster Way, Bradford, BD5 8HB
**Branch visits are currently suspended due to the coronavirus outbreak.**
Single Point of Access (SPA) - Calderdale and Kirklees
The Calderdale and Kirklees Single Point of Access team (SPA) ensures that all urgent and routine referrals for Trust mental health services from GPs, and other statutory and third sector referrals are processed and responded to in a timely way, following a triage process.
There is now a 24 hour mental health helpline for anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:
- At risk of developing mental health problems
- Diagnosed with common mental health problems
- Accessing mental health support
- Experiencing mental health distress
- Seeking information, advice and support
You can now access this service on 0800 183 0558 24 hrs a day , 7days a week
If the individual is not signed up to mental health services currently but needs support they can seek assistance using the numbers below.
In Calderdale 24/7 open access to mental health services:
Adults (aged 18 +) – 01924 316830
Children and young people (CAMHS) – 01422 300001
People with a learning disability – 07795 884879
Website: https://www.southwestyorkshire.nhs.uk/service-users-and-carers/in-crisis/
Calderdale Samaritans Branch
Tel: 116 123 (this number is free to call) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/samaritans-halifax-and-calderdale
Visit our branch: 29 Harrison Road, Halifax, West Yorkshire HX1 2AF
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door: Monday - Thursday 10am - 10pm, Friday 4pm-10pm, Saturday 2pm-5pm
Rotherham, Doncaster and South Humber NHS Foundation Trust
If you have concerns about an individual's immediate health and they are already registered with one of the Trust services then please use the following contact methods to get them the help they need:
During Office hours
- Phone Mental Health Access Team/Single Point of Contact on 01302 566999
- Phone their care coordinator / lead professional or other mental health worker
- Phone their GP
Outside Office hours
Please phone RDaSH teams for crisis support, on the number below:
Doncaster – Freephone 0800 804 8999 (For anyone unable to use the standard telephone line, ie hard of hearing, RDASH also have a text phone service - 07967 793815)
One of our trained call handlers will signpost you to the most appropriate service depending on the level of need. This may include out of hours GP, a voluntary organisation or the Access/Crisis Team
Samaritans Doncaster Branch
Tel: 116 123 (this number is free to call) or 0330 094 5717 (Local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
Website: https://www.samaritans.org/branches/doncaster-samaritans
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Visit our branch: 36 Thorne Road, Doncaster, South Yorkshire DN1 2JA
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door:
Monday: 5:30 p.m. – 5 a.m. Tuesday: 5 a.m. – 8 a.m, 5:30 p.m. – 11 p.m. Wednesday and Thursday: 8 p.m. – 11 p.m. Friday: 11 a.m. – 5 a.m. Saturday: 5 a.m. – 8 a.m, 2 p.m. – 5 p.m. Sunday: 9 a.m. – noon
Amparo, South Yorkshire
Amparo is a service that provides support for anyone affected by suicide in South Yorkshire. DUE TO SOCIAL DISTANCING REQUIREMENTS, AMPARO IS CURRENTLY BEING OFFERED VIA TELEPHONE OR VIDEO LINK. Services include:
- One to One individual support
- Help with any media enquiries
- Practical support dealing with Police and Coroners
- Help overcoming the isolation experienced
- Contacting and signposting to local services
Tel: 0330 088 9255
Email: amparo.service@listening-ear.co.uk
Twitter: @AMPARO_LEM
Website: https://amparo.org.uk/our-locations/south-yorkshire/
Humber Teaching NHS Foundation Trust - Mental Health Response Service
This service is community-based and includes medical staff, nurses, social workers, occupational therapists, healthcare assistants and support workers. They provide telephone support and advice through the triage service, and offers crisis urgent and non-urgent assessments and intensive home treatment. As well as taking referrals from GPs and other health and social care professionals, people can also contact the service directly for support.
The service operates seven days a week, 24 hours a day, for individuals (and their families/carers) who are registered with a Hull or East Riding GP.
Tel: Freephone 0800 138 0990 (Adult and Older People’s Mental Health Services) / 01482 301701 (option 2) (Young Peoples up to 18 years old Urgent Mental Health Care)
Web: www.humber.nhs.uk/services/MHRS
Bridlington and District Samaritans
Tel: 116 123 (this number is free to call) or 0330 094 5717 (Local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
Website: https://www.samaritans.org/branches/samaritans-bridlington-and-district
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Address: 2 Saint Marys Walk, Bridlington YO16 7LG
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door:
Monday : 7.30pm 9.30.pm, Tuesday: 8.am-noon, Friday: 7.30pm 9.30.pm, Saturday: 4.30pm 9.30.pm, Sunday : 4.30pm 9.30.pm
Humber Teaching NHS Foundation Trust - Mental Health Response Service
This service is community-based and includes medical staff, nurses, social workers, occupational therapists, healthcare assistants and support workers. They provide telephone support and advice through the triage service, and offers crisis urgent and non-urgent assessments and intensive home treatment. As well as taking referrals from GPs and other health and social care professionals, people can also contact the service directly for support.
The service operates seven days a week, 24 hours a day, for individuals (and their families/carers) who are registered with a Hull or East Riding GP.
Tel: Freephone 0800 138 0990 (Adult and Older People’s Mental Health Services) / 01482 301701 (option 2) or alternatively 01482 259400 (Young Peoples up to 18 years old Urgent Mental Health Care)
Web: www.humber.nhs.uk/services/MHRS
Child and Adolescent Mental Health Services (CAMHS)
The CAMHS Child Adolescent Mental Health Service (CAMHS) crisis team covers Hull and the East Riding and operates 24 hours a day, 7 days a week.
This service is for young people (under 18) who are in crisis experiencing emotional distress and are struggling to cope.
Crisis Team Tel: 01482 303 688 (Mon-Friday 9am-5pm exc Bank Holidays). Outside office hours, please call 01482 301 701 (option 2) or 01482 259400.
Website: https://www.humber.nhs.uk/Services/camhs-crisis-team.htm
Samaritans Hull Branch
Tel: 116 123 (this number is free to call) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
Website: https://www.samaritans.org/branches/hull-samaritans
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Visit our branch: 75 Spring Bank, Hull HU3 1AG
**Due to the current Covid restrictions, unfortunately we are unavailable to offer face to face appointments. Our phone lines are open 24 hours a day**
Single Point of Access (SPA) - Calderdale and Kirklees
The Calderdale and Kirklees Single Point of Access team (SPA) ensures that all urgent and routine referrals for Trust mental health services from GPs, and other statutory and third sector referrals are processed and responded to in a timely way, following a triage process.
There is now a 24 hour mental health helpline for anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:
- At risk of developing mental health problems
- Diagnosed with common mental health problems
- Accessing mental health support
- Experiencing mental health distress
- Seeking information, advice and support
You can now access this service on 0800 183 0558 24 hrs a day , 7days a week
If the individual is not signed up to mental health services currently but needs support they can seek assistance using the numbers below
In Kirklees 24/7 open access to our mental health services:
Adults (aged 18-65) – 01924 316830
Older adults – 0300 304 5555
Children and young people (CAMHS) 0300 304 5555
People with a learning disability – 01924 316714
Website - https://www.southwestyorkshire.nhs.uk/service-users-and-carers/in-crisis/
Samaritans Huddersfield
Tel: 116 123 (this number is free to call) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/huddersfield-samaritans
Address: 14 New North Parade, Huddersfield, West Yorkshire HD1 5JP
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door: Monday: 10:00 - 14:00, 18:30 - 22:00, Tuesday: 18:30 - 22:00, Wednesday: 10:00 - 14:00, 18:30 - 22:00, Thursday: 10:00 - 14:00, 18:30 - 22:00, Friday: 18:30-22:00, Saturday: 18:30 - 22:00, Sunday: 10:00 - 22:00
Leeds Single point of access - Urgent referrals
Supports adults (18+) experiencing an acute and complex mental health crisis who may require an urgent mental health referral.
Tel: 0800 183 1485 Available 24 hours a day, seven days a week.
Website: https://www.leedsandyorkpft.nhs.uk/contact-us/urgent-referrals/
Mindmate (Children and Young People)
Mindmate is the Single Point of Access for all children’s emotional wellbeing and mental health services in Leeds. It is available for professionals to refer into when they are working with children and young people and identify that they have a need for an emotional wellbeing and mental health service. It is for any child or young person aged 5-18 who has a Leeds GP. In an emergency (if the young person has seriously injured themselves or taken an overdose) you need to send them to the Emergency Department (please note that for under 16s this is at Leeds General Infirmary only).
Tel: 0300 555 0324 Open from Monday to Friday, between 9am and 5pm, excluding bank holidays
Email: leeds.mindmatespa@nhs.net
Website: https://www.mindmate.org.uk/im-a-professional/
Samaritans Leeds Branch
Tel: 116 123 (this number is free to call) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/samaritans-leeds
Address: 93 Clarendon Road, Leeds LS2 9LY. Usual hours open to receive callers at the door:
9:00am to 9:00pm
PLEASE NOTE: The face to face service is suspended temporarily due to Covid-19, the webpage will be updated when it is available again
Mindwell Leeds (Adults)
Mindwell is a mental health website for people in Leeds providing useful information about how to take care of your mental wellbeing and providing a range of self-help techniques.
There is a red 'Need Urgent Help' button on the Mindwell home page that directs individuals to resources if they are experiencing a mental health crisis, including suicidal thoughts.
Website: https://www.mindwell-leeds.org.uk/
Teen Connect (Children and Young People)
Emotional support and information for teenagers in Leeds. AGE: 11-18 years
Tel: 0808 8001212
Text: 07715 661559
Open: Mon-Fri 3.30pm–2.00am, Sat-Sun 6.00pm–2.00am
North East Lincolnshire Single Point of Access (SPA)
This service is for people who live in North East Lincolnshire or are registered with a North East Lincolnshire GP. SPA offers confidential advice and information over the phone 24 hours a day, 365 days a year. An individual can also use this number in the daytime for general advice and support around mental wellbeing and during the evening/overnight people can access the Mental Health Crisis Service by calling the same number.
Tel: 01472 256 256 and select option 3
Website: https://www.northeastlincolnshireccg.nhs.uk/help-support/single-point-of-acesss/
Samaritans of Cleethorpes, Grimbsy and District
Tel: 116 123 (this number is free to call) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/samaritans-grimsby-cleethorpes-and-district
Address: 55 Alexandra Road, Grimsby, North East Lincs, DN31 1RD
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door (please phone the branch beforehand to arrange a visit):
Monday - 1.00pm - 9.30pm, Wednesday - 7.00pm - 9.30pm, Thursday - 7.00pm - 9.30pm, Friday - 7.00pm - 9.30pm
Rotherham, Doncaster and South Humber NHS Foundation Trust
If you have concerns about an individual's immediate health and they are already registered with one of the Trust services then please use the following contact methods to get them the help they need:
During Office hours
- Phone Mental Health Access Team/Single Point of Contact on 01302 566999
- Phone their care coordinator / lead professional or other mental health worker
- Phone their GP
Outside Office hours
Please phone RDaSH teams for support, including crisis support, on the numbers below:
North Lincolnshire – Freephone 0800 015 0211 / For anyone unable to use the standard telephone line, ie hard of hearing, RDASH also have a text phone service on 07918 372894.
One of the trained call handlers will signpost you to the most appropriate service depending on the level of need. This may include out of hours GP, a voluntary organisation or the Access/Crisis Team.
Samaritans Scunthorpe
Tel: 116 123 (this number is free to call) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/scunthorpe-samaritans
Address: Lyndum House, 2 Lindum Street, Scunthorpe, North Lincolnshire DN15 6QU
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door: Monday - 1.30pm - 4.00pm and 7.30pm - 10.00pm, Tuesday - 1.30pm - 10.00pm, Wednesday - 1.30pm - 10.00pm, Thursday - 7.30pm - 10.00pm, Friday - 1.30pm - 4.00pm and 7.30pm - 10.00pm and Sunday - 1.30pm - 4.00pm
CRISIS TEAM - Tees, Esk and Wear Valleys NHS Foundation Trust COMMISSIONED SERVICE, PLEASE USE
The crisis team have a high threshold for offering intervention which is generally if the person is at risk of being admitted to a psychiatric ward. They aim to offer short term intense intervention in the community to prevent this. Open 24 hours a day and 7 days a week. Including children, older people and those with learning disabilities and/or autism.
Self-referral via 0800 0516171 (24hrs) There will be a number of options to divert you to the appropriate local crisis service. Professional referral via 01904 461133 (consent required)
Samaritans Northallerton
Tel: 116 123 (this number is free to call) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website - https://www.samaritans.org/branches/northallerton/
Address: 7 Crosby Road, Northallerton, North Yorkshire DL6 1AA
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door:
Mon 7pm-9pm, Wed 9am-12pm and 7pm to 9pm, Fri 7pm-9pm, Sat 9am-12pm, Sun 9am-12pm and 7pm-9pm
Samaritans Harrogate and District
Tel: 116 123 (this number is free to call) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website - https://www.samaritans.org/branches/harrogate/
Address: 5 Mount Parade, Harrogate, North Yorkshire HG1 1BX
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Samaritans Scarborough
Tel: 116 123 (this number is free to call) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website - https://www.samaritans.org/branches/scarborough/
Address: 40 Trafalgar Street West, Scarborough, North Yorkshire YO12 7AS
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door:
Mon 6pm-10pm, Tue & Wed 7pm-10pm, Thu & Fri 8pm-10pm, Sun 2pm-6pm
Rotherham, Doncaster and South Humber NHS Foundation Trust
If you have concerns about an individual's immediate health and they are already registered with one of the Trust services then please use the following contact methods to get them the help they need:
During Office hours
- Phone Mental Health Access Team/Single Point of Contact on 01302 566999
- Phone their care coordinator / lead professional or other mental health worker
- Phone their GP
Outside Office hours
Please phone RDaSH teams for crisis support, on the number below:
Rotherham – Freephone 0800 652 9571 / For anyone unable to use the standard telephone line, ie hard of hearing, RDASH also have a text phone service on 07918 372894.
One of the trained call handlers will signpost you to the most appropriate service depending on the level of need. This may include out of hours GP, a voluntary organisation or the Access/Crisis Team.
Samaritans Rotherham
Tel: 116 123 (this number is free to call) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Web: https://www.samaritans.org/branches/samaritans-rotherham
Address: 22 Percy Street, Rotherham, South Yorkshire S65 1ED
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door:
Mon 11:30am-7pm, Tue 3pm-7pm, Wed 11:30am-3pm, Thu 3pm-7pm, Sun 5pm-7pm
Sheffield Health and Social Care NHS Foundation Trust - Single Point of Access (18+)
If an individual is in mental health crisis, needs urgent help and doesn’t have details for a Care Co-Ordinator you can contact the Single Point of Access. If you call the number and can't get through to the team straight away please leave them a message and one of the team will get back to you as soon as possible. They are available 24 hours a day, seven days a week.
Tel: 0808 196 8281 (calls are free from a landline or mobile) or 0114 226 3636.
Website - https://www.shsc.nhs.uk/services/single-point-access
Samaritans Sheffield
Tel: 116 123 (free from any phone) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/sheffield-samaritans
Address: 272 Queens Road, Sheffield, South Yorkshire S2 4DL
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door:
Monday to Sunday - 10:00am - 8:00pm
Amparo, South Yorkshire
Amparo is a service that provides support for anyone affected by suicide in South Yorkshire. DUE TO SOCIAL DISTANCING REQUIREMENTS, AMPARO IS CURRENTLY BEING OFFERED VIA TELEPHONE OR VIDEO LINK. Services include:
- One to One individual support
- Help with any media enquiries
- Practical support dealing with Police and Coroners
- Help overcoming the isolation experienced
- Contacting and signposting to local services
Tel: 0330 088 9255
Email: amparo.service@listening-ear.co.uk
Twitter: @AMPARO_LEM
Website: https://amparo.org.uk/our-locations/south-yorkshire/
South West Yorkshire Partnership NHS Foundation Trust - Wakefield Crisis support (Self Referral or GP)
There is now a 24 hour mental health helpline for anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:
- At risk of developing mental health problems
- Diagnosed with common mental health problems
- Accessing mental health support
- Experiencing mental health distress
- Seeking information, advice and support
You can now access this service on 0800 183 0558 24 hrs a day, 7days a week
If the individual is not signed up to mental health services currently but needs support they can seek assistance using the numbers below.
In Wakefield 24/7 open access to our mental health services:
Adults (aged 18+) – 01924 316900
Children and young people (CAMHS) – 01977 735865
People with a learning disability – 01977 465435
Website - https://www.southwestyorkshire.nhs.uk/service-users-and-carers/in-crisis/
Samaritans Wakefield and District
Tel: 116 123 (this number is free to call) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/samaritans-wakefield-and-district
Address: 37-39a Charlotte Street, Wakefield, West Yorkshire WF1 1UL
**Our face to face emotional support service in branch is still suspended across the UK and Ireland**
Usual hours open to receive callers at the door:
Tuesday, Wednesday, Thursday, Friday and Sunday 8:00am - 10:00pm
Crisis Team - Tees, Esk and Wear Valleys NHS Foundation Trust
The crisis team have a high threshold for offering intervention which is generally if the person is at risk of being admitted to a psychiatric ward. They aim to offer short term intense intervention in the community to prevent this – they see people who have thoughts of suicide whom may be planning on completing suicide. Open 24 hours a day and 7 days a week.
Self-referral via 0800 0516171 (24hrs). Professional referral route via 01904 461133 (consent required).
Website - https://www.tewv.nhs.uk/services/crisis-advice/
The Haven
Out of hours walk-in service for over 16s experiencing a mental health crisis in York and Selby.
Signposting only for self-referral and professional referral.
Tel: 07483 141310 Mon-Fri 18:00 to 22:00, Sat-Sun 12:00 to 22:00
Website: www.mhm.org.uk/the-haven-30-clarence-street
Email: haven.mhm@nhs.net
Address: 30 Clarence Street, York, YO31 7DE
York Samaritans
Listeners support callers on the phone and by email in times of emotional distress and along with other branches, the provide this support 24 hours a day, 7 days a week.
Tel: 116 123 (freephone) or 0330 094 5717 (local call charges apply) - Available 24 hours a day, seven days a week.
Email: jo@samaritans.org
PLEASE NOTE: The above telephone number and Email address are only to be used by those in distress and requiring help - for any other queries, please contact the national office on 0208 394 8300 or admin@samaritans.org
Website: https://www.samaritans.org/branches/york-samaritans
PLEASE NOTE: The branch face to face service is currently closed due to Covid-19
Address: Samaritans York, 89 Nunnery Lane, York North Yorkshire YO23 1AH
Usual hours open to receive callers at the door: Mon, Tue, Wed & Fri 8am-10pm; Sat & Sun 8am-2pm and 6pm-10pm
National Services
PAPYRUS - A suicide prevention charity for young people. No self-referral route, signposting only. No professional referral route, signposting only.
Tel: 0800 068 41 41
Opening hours: Every Day 9:00 am to 12:00 am (midnight)
Text: 07786209697
Website: www.papyrus-uk.org
Email: pat@papyrus-uk.org